Privacy Commitment

Privacy Policy & Data Protection

Our commitment to protecting your personal and health information

1. Information We Collect

  • Personal Information: Name, address, phone number, email, and other contact details.
  • Health Information: Medical records, diagnoses, treatment information, and insurance details (Protected Health Information or PHI).
  • Billing Information: Claim data, billing codes, payer information, payment details.

2. How We Use Your Information

  • To perform medical billing and coding services
  • To verify insurance eligibility and coverage
  • To submit claims to payers and follow up on reimbursement

3. Data Sharing and Disclosure

  • With authorized healthcare providers to facilitate billing
  • With insurance companies and third-party payers for reimbursement
  • With clearinghouses or software vendors involved in claim submission

4. Data Security

  • Encrypted data transmission and storage
  • Secure access controls and authentication
  • Regular system audits and vulnerability assessments

5. Your Rights

  • Request access to your personal or health information
  • Request corrections to inaccurate data
  • Request restrictions on certain uses or disclosures

6. Third-Party Links and Tools

  • Our website or software may contain links to third-party services.
  • We are not responsible for their privacy practices.
  • We encourage you to review their policies before engaging.

7. Policy Updates

  • We may update this Privacy Policy periodically.
  • All changes will be posted on our website with the updated effective date.
  • Continued use of our services implies acceptance of the revised terms.